About Us

At Vovo Care Ltd, we are dedicated to providing high-quality care and support services to elderly residents across the UK. Our team thrives on professionalism, compassion, and teamwork. As we continue to grow, we’re looking for an organised and motivated Office Administrator / Care Coordinator to join our dynamic team. If you have a passion for both administrative efficiency and care coordination, we want to hear from you.

Job Description

As an Office Administrator / Care Coordinator at Vovo Care Ltd, you will play a dual role in ensuring smooth office operations while also coordinating care services for our clients. You’ll be the backbone of our administrative team, handling day-to-day office tasks, scheduling care staff, and acting as a vital link between our caregivers, clients, and management. This role requires excellent organisational skills, attention to detail, and a commitment to providing exceptional service.

Key Responsibilities

Administrative Duties:

• Manage office operations, including answering phones, handling correspondence, and maintaining records.
• Prepare reports, presentations, and documents as required by management.
• Handle data entry and maintain accurate records in compliance with company policies and regulatory standards.
• Ensure all office supplies are stocked and equipment is functioning properly.
• Manage invoicing, billing, and financial records in collaboration with the finance team.

Care Coordination Duties:

• Schedule and coordinate care staff to ensure optimal coverage and continuity of care.
• Liaise with caregivers and clients to address scheduling changes, emergencies, and care updates.
• Monitor care delivery to ensure it meets the company’s quality standards.
• Maintain accurate records of client care plans and staff schedules.
• Provide support to the care team, addressing any concerns and ensuring smooth communication across departments.

What We’re Looking For

• Eligibility: This position is open to UK residents only.
• Experience: Previous experience in office administration, care coordination, or a related role is preferred.
• Skills:
  • Strong organisational and time-management skills.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with care management software (desirable).
• Personality: Detail-oriented, proactive, and able to handle multiple tasks simultaneously in a fast-paced environment.
• Team Player: Ability to work collaboratively with caregivers, clients, and management, while also being able to take initiative and work independently.
• Problem-Solving: Ability to think on your feet, manage conflicts, and resolve scheduling challenges effectively.

Training and Certification Requirements

• Business Administration degree or a degree from related fields.
• Enhanced DBS (Disclosure and Barring Service) check (required).
• Willingness to undergo additional training as required.

Why Join Vovo Care Ltd?

At Vovo Care Ltd, we believe that our team is the heart of our success. We foster a supportive, collaborative, and professional work environment where you’ll have the opportunity to grow and thrive in your career.

Benefits of Working with Us

• Competitive annual salary of £29,800.
• Opportunities for professional development and career progression.
• Supportive team environment with a focus on staff well-being.
• Flexible working hours to support a healthy work-life balance.
• Access to employee assistance programs and wellness initiatives.

How to Apply

If you are a UK resident with strong administrative skills and a passion for coordinating high-quality care services, we’d love to hear from you. Apply today and join Vovo Care Ltd in making a real difference in the lives of our clients.

Vovo Care Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.